In India 30 days from the date you ordered. If it is not right, we take it back and we pay the return shipping. We arrange the pickup. Outside India 30 d...

Anything engraved or made to your specification Clearance pieces. Those are final. You will see it said plainly on the product page and again at checkout,...

In India Write to care@outback.life with your order number. We book the pickup and tell you when to expect it. Keep the piece in its original packing with ...

Within 7 working days of the piece reaching us, back to the card or account you paid from. Your bank may take a few days more to show it.

Tell us within 48 hours of delivery and send photos. That is so we can raise it with the courier while the claim is still live, and the sooner we know the m...

Within the 30 days, it does not matter what we think. If you are not happy with it, it comes back, unless it was a clearance piece or made to your specifica...

In India Yes. Inside 30 days you can swap it for a different size or colour, one exchange per order. We collect the original and send the replacement at ou...