One year from the date you bought it, against faults in the materials or the making. Zips that fail, stitching that comes loose, hardware that stops working.

Ordinary use. Scratches and marks, colour deepening over time, dampness from storage, and damage from water, chemicals, adhesives or an accident. Leather is...

Send us photos of the problem and your order number. Our workshop looks at every claim itself. If it is a fault in the making, we repair it or replace it, u...

We do not run a standing repair service, but we would rather look than turn you away. Send us a photo of what has gone wrong and your order number, and we w...

Every hide takes dye a little differently, and no two screens show a colour the same way. Small differences in depth and tone are normal. If what arrived is...

Full-grain leather keeps the surface the hide actually had. Healed scars, wrinkles and small marks are the evidence it has not been sanded down and sprayed ...