Returns and refunds
What cannot be returned, refunds, and damaged orders.
Engraved and specially custom made products, as a product carrying your name or initials is unique to you and cannot be sold to anyone else. Clearance prod...
Fri, 28 Aug, 2026 at 1:09 PM
Your refund is returned to your original payment method within 7 days of the product reaching us, and your bank may take a little longer to reflect it. If ...
Fri, 28 Aug, 2026 at 1:09 PM
Thank you for letting us know, and please accept our apologies. We will put this right for you. Please share two or three clear photos along with your orde...
Fri, 28 Aug, 2026 at 1:09 PM
Within your 30 days it does not matter what we think. If you are not happy with your product, it comes back to us, unless it was a clearance product, or eng...
Fri, 28 Aug, 2026 at 1:09 PM